Frequently Asked Questions
Ingersoll Rand accepts returns of unopened and unused products within 30 business days of shipment for select parts, subject to approval and restocking fees at our sole discretion. For full details, visit our Returns Policy Page. To begin a Return request, please fill out this form and a support member will contact you for details and next steps.
Please verify your building’s available voltage before purchasing a compressor. Confirming voltage is a vital step for a successful installation. The following are potential risks if you do not verify voltage:
Please have a certified electrician check your building voltage if you are unsure. Remember Ingersoll Rand compressors have a 10% voltage tolerance. As a reminder, per our Return policy, compressors are a non-returnable item – ensuring voltage is a critical component to purchase.
- The compressor will be unable to operate safely
- The breaker could trip and the compressor will be unable to operate
- The motor could experience premature failure
Please have a certified electrician check your building voltage if you are unsure. Remember Ingersoll Rand compressors have a 10% voltage tolerance. As a reminder, per our Return policy, compressors are a non-returnable item – ensuring voltage is a critical component to purchase.
There is no minimum order value.
For in-stock items, typical lead times are about 3 to 5 business days. Made to Order items show lead times on each individual product page and should ship within that timeframe. If there are any delays, those will be communicated to you. If you have any questions about lead times, feel free to contact our support team by filling out this form.
We partner with leading logistics providers, including FedEx, UPS and more, to offer reliable and efficient delivery services.
We currently accept Visa, Mastercard, and American Express to ensure a secure and convenient payment process via Stripe.
Orders can be cancelled or changed prior to shipping by filling out this form. If there are any further questions, please send an email to [email protected].
Ingersoll Rand offers several shipping options including: Ground Shipping, 2 day Air, and 1-Day Air for Parcel Shipments. LTL shipments vary by carrier and subject to product lead times.
We do accept certain tax exempt orders, that will flow through a local distributor. Fill out this form if you'd like to request or place a Tax Exempt order.
Still have questions?
If our FAQs didn’t address your question, don’t hesitate to reach out.